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SEND letter help

Free help writing a SEND letter to your local authority

What free help is there for writing a letter to my local authority about SEND? Parents can use the Simplified Support Digital Assistants during the 3-day free trial to help understand SEND information, organise their thoughts and structure a letter to a local authority.

The assistant can help you work out what you want to say, organise the important facts and create a clearer draft. You remain responsible for checking the information, making sure it reflects your child and deciding whether to send it.

The assistant does not send letters or emails for you.

Your trial includes up to 20 assistant replies. After 3 days, the Digital Assistants plan is £5.99 per month unless cancelled.

AI can make mistakes. The assistant gives general information and drafting support, not legal, medical or professional advice. Check anything important before relying on it.

What can the free SEND assistant help with?

The Local Authority Letters assistant can help parents organise the information they already have and turn it into clearer wording for review.

  • Understand SEND and EHCP terminology.
  • Organise information about their child’s needs.
  • Identify the main issue they want the local authority to respond to.
  • Create a clear structure for a letter.
  • Turn notes into plain English.
  • Suggest questions to ask the local authority.
  • Help make a request clearer.
  • Help organise dates, evidence and previous communication.
  • Prepare a draft for the parent to review.

What can the assistant help me write about?

It can help with common SEND correspondence, as long as you provide the facts and review the draft before using it. It cannot guarantee a response or outcome from a local authority.

  • An EHC needs assessment request.
  • A request for information from the local authority.
  • A request for an update.
  • A concern about delayed action.
  • A request for support or provision.
  • A response to a local authority letter.
  • A request for a meeting.
  • A question about an EHCP annual review.

What the assistant cannot do

The assistant is a drafting and information tool. It does not replace a qualified professional who has reviewed your child’s full circumstances.

  • Act as a solicitor.
  • Provide formal legal representation.
  • Guarantee that a local authority will agree with you.
  • Diagnose a child.
  • Replace professional advice.
  • Check every fact in your child’s case.
  • Send a letter or email without the parent choosing to do so.
  • Make decisions for the parent.
  • Create evidence that does not exist.
  • State that a legal deadline has been met without the parent checking it.

You check and send the letter yourself

The assistant can help you prepare a draft, but you must read it carefully, check that the information is accurate and make sure it says what you mean.

You remain responsible for deciding whether to send it and for sending it through the correct route.

The assistant must never imply that a letter has been sent when it has only helped prepare a draft.

How to use the free SEND support

  1. 1Open the Local Authority Letters assistant.
  2. 2Explain what has happened in your own words.
  3. 3Tell it what you want the local authority to do.
  4. 4Add important dates and information.
  5. 5Ask it to help structure the letter.
  6. 6Read and edit the draft carefully.
  7. 7Add or remove anything needed.
  8. 8Check the correct local authority contact details.
  9. 9Send the letter yourself if you decide it is ready.

Start with the information you already have

You do not need to write everything perfectly before starting. You can begin with the basics and ask the assistant to help organise them.

  • What has happened.
  • What support their child needs.
  • What they have already asked for.
  • What response they received.
  • What they want to happen next.
  • Any important dates.
“I need help structuring a letter to my local authority. My child has these needs, this has happened, I have already asked for this, and I need the local authority to respond about this.”

Avoid sharing unnecessary names, addresses, dates of birth, school names, case numbers or other identifying details. Read the current privacy information before using the assistant.

FAQs

Can the assistant write a SEND letter for me?

It can help you structure a draft using the information you provide. You must check, edit and decide whether to use the wording.

Can the assistant send the letter for me?

No. The assistant does not send letters or emails. You choose whether to send anything and you send it through the correct route yourself.

Can it help me write to my local authority?

Yes. The Local Authority Letters assistant is designed to help with formal requests, responses, written updates and clear local authority correspondence.

Is the SEND assistant free?

You can try the Digital Assistants free for 3 days. The trial includes up to 20 assistant replies. After that, the plan is £5.99 per month unless cancelled and includes up to 300 assistant replies each month.

Can it give me legal advice?

No. The assistant gives general information and drafting support. It is not a solicitor and does not provide legal representation or formal legal advice.

What information should I include in a SEND letter?

Include what has happened, what your child needs, what you have already asked for, any response you received, what you want to happen next and important dates. Avoid unnecessary personal details.