Accessibility Statement

1. Our commitment

We aim for this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Accessibility is an ongoing effort, not a one-off claim.

2. What we do

• Semantic page structure with headings, landmarks and a skip-to-content link
• Visible keyboard focus indicators
• Plain English writing, consistent with our wider approach
• Colour choices designed for readable contrast
• Responsive layout that works at small and large screen sizes and when zoomed
• Touch targets of at least 44px on interactive elements

3. Known limitations

We are continuing to test and improve. If you find something that blocks you — for example a contrast issue, a component that does not work with a screen reader, or content that is hard to understand — please tell us and we will fix it or provide the information another way.

4. Feedback and contact

We welcome accessibility feedback. Contact us through our contact page or call 0330 043 0263. We aim to respond within 5 working days.

5. Enforcement

If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.